Report a fake website

We take website fraud and product infringement very seriously and are committed to protecting our loyal customers and brand. If you find a fake website or unauthorised seller pretending to be us, please report it here so we can take immediate action.

Oner Active Statement on Products Bought from a 3rd Party

Oner Active is not responsible for and does not assume any liability for products purchased from any third-party that is not authorised to sell our products (“Unauthorised Sellers”).

We do not provide refunds, exchanges, or returns for products bought from Unauthorised Sellers.

To ensure the authenticity and quality of our products, we strongly recommend purchasing directly from our official website (https://ca.oneractive.com). Purchases made from any third party websites or platforms may involve counterfeit products, or items not in compliance with our quality standards.

Our customer support services are only available for products purchased directly from Oner Active’s official website.